Returns & Exchanges

At Lux Cove, we want you to be completely satisfied with your beauty experience. If you are not delighted with your purchase, we offer a 30-day window for returns on all products in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Log into your Lux Cove account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Securely

  Carefully place the items in their original packaging, ensuring all seals are intact, and include the printed return form inside the box.

• 3.
  Ship to Lux Cove

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.