Frequently Asked Questions
Your guide to luxury beauty and seamless shopping.
Are Lux Cove products cruelty-free?
Yes, we are committed to ethical beauty. All Lux Cove products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your skincare products suitable for sensitive skin?
Most of our products are formulated with gentle, high-quality ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
Can I track my order?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and convenient checkout experience.